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Jen Howick - Super Star Director
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Opportunity

Scentsy grew over 300% last year. Find out why the Scentsy Opportunity is a great business opportunity in a down economy.
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Home >> FAQ

Want to Sell Scentsy?


Q. How much does it cost to get started?
Q. What does the Starter Kit include?
Q. How much do I have to sell to stay active?
Q. How much money can I make?
Q. How long has Scentsy been around? What is the growth potential?
Q. Do I have to buy a lot of inventory and keep it stocked to do parties?
Q. How can I sell Scentsy?
Q. How do I get paid commission and bonuses?
Q. What payment types can I accept from customers? Are there credit card processing fees?
Q. Do I have to pay for all of the rewards a hostess gets for having a party?
Q. Is there training available?
Q. What do I do if I have a question?
Q. How often are the products and catalogs updated?
Q. Can I have my own Scentsy web site?
Q. How do I get marketing materials and business supplies?
Q. Great! How do I sign up to be a consultant?

How much does a starter kit cost?

A. It’s $99 plus tax and shipping to order your Starter Kit.
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What does the Starter Kit include?

A. Everything you need to do your first Scent Event: 100 order forms, 100 invitations, 100 business cards, 50 catalogs, 1 Warmer, 1 Car Candle (air freshener), 1 Room Spray, 5 Hostess fliers, a yearly planner, Consultant Handbook binder (the policies and procedures are available to read or print online), 4 replacement light bulbs and 1 set of full size party testers (scent samples).
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How much do I have to sell to stay active?

A. $150 in retail sales every three months (must be $150 in sales in one month)
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How much money can I make?

A. You can earn 20-39% on your own sales and leadership bonuses of up to 9% of the entire down line volume of the people you recruit and train to sell Scentsy products.
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How long has Scentsy been around? What is the growth potential?

A. Scentsy is a new company started in 2003. The quality products practically sell themselves. They provide a safe alternative to burning candles so they appeal to a wide customer base. Because the products are consumable, they also prompt reorders. The company has experienced incredible growth as this concept has taken off. Signing up today is advantageous for you because the company is new and growing rapidly.
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Do I have to buy a lot of inventory and keep it stocked to do parties?

A. No. You order the products on your consultant workstation when customers order from you.
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How can I sell Scentsy?

A. ScentEvents (Home Parties), SampleEvents (Basket Parties) - these are catalog parties with small scent samples your hostess can take to work, Bunko, Bowling, Family gatherings, or wherever to show and collect orders, website orders and re-orders, Fairs/Expos, etc. Check the handbook for complete information. Selling Scentsy through online auctions (Ebay) or through retail establishments is not permitted.
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How do I get paid commission and bonuses?

A. You collect the retail price (plus tax* and shipping** if applicable) from customers and pay the retail price when you enter the order. Scentsy sends you commission and bonus checks on the 10th of each month. You will receive a check for your commission & bonus for the total sales you and your team (if applicable) made during the previous month. (You must sell $500 in the previous month to qualify for the leadership bonus).

* The tax rate is based on the zip code where the order will be shipped. Most orders will be shipped to you so check with your local state or county government to find out what your tax rate is (sometimes there is more than one tax rate for an area so check which one is for non-food items). If an order will be shipped to someone’s home directly, charge the tax rate for that destination.

** Shipping is free on party orders of $150 or more unless the customer wants the order shipped directly to a specific address instead of to the consultant or hostess. Then there is a 10% shipping charge (20% to addresses in Hawaii or Alaska).

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What payment types can I accept from customers? Are there credit card processing fees?

A. You can accept personal or business checks made payable to you, cash or credit cards (American Express, Visa, Discover, Master Card). Consultants do not pay credit card processing fees.
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Do I have to pay for all of the rewards a hostess gets for having a party?

A. You only pay $5 towards the hostess rewards. On an average $250 party, hostess rewards total $50. You only pay $5 of that. Scentsy covers the rest.
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Is there training available?

A. Absolutely. I’ll train you personally. I’ll make sure you’re ready for your first party and answer any questions you have after that. You’ll be notified when there will be team training meetings (usually once a month) or conference calls. Scentsy also sponsors annual regional meetings and an annual convention.
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What do I do if I have a question?

A. Read the handbook as soon as you sign up. It’s available in the Business Builders section of your consultant workstation. It answers most questions but you can always call me if you want something clarified. Contact Me.

Another source for answers is My Scentsy Forum available through your consultant workstation. Check it for postings on a topic you’re interested in. News updates are also posted from the company on your Scentsy consultant workstation. If you can’t reach me and you haven’t found what you’re looking for, call the office at 1-877-855-0617.

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How often are the products and catalogs updated?

A. Twice a year in March and September. Consultants can purchase the new catalogs and scent samples in February and August when the new and discontinued products are announced.
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Can I have my own Scentsy web site?

A. Yes. Online sales and reorders are a big part of our business. You can subscribe to a Scentsy sponsored website so clients can order and reorder whenever it’s convenient for them. Your website subscription is free for the first three months after you sign up and $10 a month after that. If you choose to create a website that is not sponsored by Scentsy, there are certain restrictions. See the handbook for complete information.

Newsletter - The $10 monthly web site fee also includes a newsletter for clients (Making Perfect Scents) that Scentsy creates and sends to your list of clients through email. You just set up the email list in the Newsletter Management section of your consultant workstation.

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How do I get marketing materials and business supplies?

A. Business supplies (catalogs, order forms, scent samples, generic business cards and invitations) are available to order through your Scentsy consultant workstation.

Marketing Materials (custom business cards, invitations, banners, clothing, pens, buttons, yard signs, etc.) are available through www.scentsysuccess.com.

Fliers for monthly specials are available to download and print in the Business Builders section of your consultant workstation.

Create your own - If you’d like, you can make your own fliers, invitations, etc., just get approval from Scentsy before printing and distributing (adapproval@scentsy.com).

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Great! How do I sign up to be a consultant?

A. You sign up Here and click on the "Join Now" button on the left, or if you have questions, please contact me by clicking here.

Once you’ve agreed to the terms and conditions and paid for your starter kit, a consultant number will be assigned to you. Scentsy will then contact you through email and give you a URL for your personal Scentsy website where customers can begin ordering.

***Consider qualifying for the Shooting Star Enhancement Kit. It includes 10 randomly selected warmers for $200 (that’s 66% off!). Once you sell them for the full retail price, your starter kit will have paid for itself and you’ll have money in your pocket! To qualify you have 15 days from the day you sign up to place an order or orders totaling $500. When you qualify, call the office to order this kit (1-877-855-0617).

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